Enhance workforce capability with Kallidus
Supporting the retail industry
Kallidus has a strong track-record in helping retail businesses to get the most out of their investment in learning and talent systems to support business transformation and growth. We can provide a cost-effective model that is flexible, scalable and future-proof, and help you to develop a customer-focused culture from the top down, which is supported by the right technology and strategy for long-term business success.
We understand that your employees are critical to your success as a business. So whether you’re looking to improve seasonal onboarding processes, develop an agile succession strategy or decrease staff turnover with a more engaging approach to learning, Kallidus can help you to deliver an effective people development solution that grows with your business.
The retail sector loses £628m per year by failing to inspire its workforce. By investing just 10% more in staff engagement, UK retailers could add £2,700 per employee in profit. Maverick (2013).
At a glance
- Onboard seasonal staff quickly and cost-effectively
- Minimise downtime with multiplatform, 24/7 learning
- Support global initiatives with multilingual capability
- Centralise reporting across multiple stores
- Reduce turnover with targeted CPD programmes
- Create a customer-centric culture with scenario-based learning
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Leading builders' merchant and retailer case study
Award-winning, new learning-ready culture increases e-learning uptake by 100% and doubles compliance rates to 92% for UK wholesaler and retailer
With 26,000 employees across 2,000 outlets, this British builders' merchant and retailer was using e-learning to conduct compliance and product training, yet their current online strategy could not sufficiently support blended learning across a growing workforce. Learning had become little more than a ‘tick-box’ compliance exercise.
The L&D strategy needed to change perceptions, cultivate leadership support and participation, and instil a true, learning-ready culture.
Staff now have easy access to personalised, culture-specific online learning. The improved learner journey has significantly enriched user adoption and employee engagement, and by moving to a pull culture of self-driven development, the organisation has achieved key efficiency savings.
Over 2,500 employees are now regularly accessing non-mandatory training each month, with logins predicted to rise by 300% by the end of the year.
In six months, LMS users increased by over 100% and e-learning completions increased by 165%. In the past year, user satisfaction has increased from 50% to 84%.
LMS automation has streamlined learning management, saving 500 hours of administration and rolled out at £1m under budget.
Employees can access learning offline and on-the-go. In the last year, improved accessibility has helped the retailer double compliance rates to 92%.