Creating a consistent employee experience for a fully distributed team

Sapling helps Zapier become even more efficient and save 480+ hours on manual processes a year. Cross-departmental communication is now automated, and the hiring and onboarding processes are less time-consuming.

Using Sapling deep connectivity with Greenhouse, BambooHR, and G-Suite, the Zapier onboarding team coordinates streamlined onboarding and manages all of Zapier’s new hires from a single dashboard.

The Zapier onboarding team makes heavy use of Sapling workflow automation engine, building out 30-60-90-day onboarding plans dedicated to each department and to functions within differing roles, giving the team the ability to mix-and-match workflows for a custom new-hire experience. During onboarding, new employees receive new information each week (pre-assigned in Sapling) to ensure they have a consistent process and are set up for success.

Sapling takes the onboarding process easier for hiring managers too, providing the ability to check in on a new hire in Sapling to view their progress, and giving managers a set of tasks to complete for their new hires.

Here is what Zapier accomplished and achieves with Sapling:

• Implemented Sapling successfully in under one month
• Integrated Sapling with existing tech stack, including Google and BambooHR
• Delivers new hire information from Greenhouse into Sapling to reduce manual data entry and minimize human error
• Empowers managers to ramp up new-hires and created automated onboarding workflows
• Enables triggered notifications and reminders across multiple departments, locations, and stakeholders to support new hire success from day one
• Improves collaboration and communication across teams for hiring managers

So what’s next for Zapier? They plan to hire at least 200 new employees this year, and all of them will ramp up in 90 days via their automated Sapling workflows.