Recognizing that assumptions can perpetuate stereotypes and hinder inclusivity, the course equips individuals with practical tools and skills to navigate conversations and situations where diversity assumptions may arise. Through interactive modules, real-world scenarios, and thoughtful discussions, participants will question their assumptions and learn how to contribute positively to creating inclusive environments. This course empowers individuals to be catalysts for change, fostering understanding and appreciation for diverse perspectives in various personal and professional settings.
Course Length: 15 minutes
Category: Compliance
Anyone who wants to explore biases and what they can do to challenge them.
15 minutes
Mobile-friendly
Keep coming back to check on our growing list of courses and supported languages.
Check out our latest course list.
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Jackie Finlay, Head of Off-the shelf learning
Modern life places all sorts of demands on our time and energy and can be hard to navigate. Discover how mindfulness can help you stay positive and resilient to setbacks and challenges.
This course that helps employees understand how to recognize warning signs and risk factors for workplace violence.
Modern life places all sorts of demands on our time and energy and can be hard to navigate. Discover how mindfulness can help you stay positive and resilient to setbacks and challenges.
Burnout can occur when our mental health is neglected and we become overwhelmed due to the build-up of stress. Practising mindfulness techniques and exercises can help us stay in control and is a great way of managing our short and long-term wellbeing.
Practising mindfulness helps you take a step back to reconnect with your environment, be present in the moment and feel in control. Explore the benefits of living in the moment through practical techniques and exercises.
This course provides practical tips for managing our financial wellbeing, and techniques to keep us moving forward (even when we don’t feel like it).
This course provides practical tips for prioritising different areas of wellbeing and techniques to keep us moving forward.
This course equips leaders with the knowledge and skills necessary to champion equity, diversity and inclusion (DE&I) as a manager.
The course equips individuals with practical tools and skills to navigate conversations and situations where diversity assumptions may arise.
This course helps anyone seeking to enhance understanding, communication, and cultural competence to foster equity and inclusion.
Explore some key aspects that can help you to look after your mental health, and how to support colleagues with theirs.
Learn about different mental health conditions and how to spot signs of poor mental health in yourself and others.
This microlearning course will explore how we can help to maintain positive mental health at work.
Modern life places all sorts of demands on our time and energy and can be hard to navigate. Discover how mindfulness can help you stay positive and resilient to setbacks and challenges.
Burnout can occur when our mental health is neglected and we become overwhelmed due to the build-up of stress. Practising mindfulness techniques and exercises can help us stay in control and is a great way of managing our short and long-term wellbeing.
Practising mindfulness helps you take a step back to reconnect with your environment, be present in the moment and feel in control. Explore the benefits of living in the moment through practical techniques and exercises.
This course provides practical tips for managing our financial wellbeing, and techniques to keep us moving forward (even when we don’t feel like it).
This course provides practical tips for prioritising different areas of wellbeing and techniques to keep us moving forward.
This course equips leaders with the knowledge and skills necessary to champion equity, diversity and inclusion (ED&I) as a manager.
The course equips individuals with practical tools and skills to navigate conversations and situations where diversity assumptions may arise.
This course helps anyone seeking to enhance understanding, communication, and cultural competence to foster equity and inclusion.
This course helps employees understand the impact of diverse work environments on ergonomic practices.
This course shows learners ways to promote a culture of inclusivity by modifying personal behaviours and fostering respectful interactions.
This course shows helps all employees to explore evolving perspectives on gender equality, embracing diversity beyond binary norms.
This course explores the impact of the FCA’s Consumer Duty on customer-centric practices in financial services, shaping ethical conduct and organizational excellence.
This course helps employees how to recognize barriers neurodivergent individuals face in traditional workplaces.
This course debunks common myths and misconceptions surrounding neurodiversity.
This course shows line managers how to recruit, interview and onboard a new team member successfully.
Sustainable choices are increasingly being promoted at work, encouraging us to take responsibility for the future wellbeing of our planet.
By establishing energy saving guidelines and practices, organisations can reduce their overall energy consumption, save money, and help reduce their environmental impact.
Practising mindfulness can help your employees stay composed and give them the best chance of overcoming challenges. The simple techniques and exercises covered in the courses can keep your team focused on what is important, help them feel more resilient, and protect them from burnout.
An interactive and engaging online course on bullying and sexual harassment for employees, California edition.
An interactive and engaging online course on hazardous substances for employees.
Diversity, equity and inclusion are evolving subjects that can feel tricky to navigate.
An interactive and engaging online course on bullying and sexual harassment for employees.
An interactive and engaging online course on child protection for employees.
An interactive and engaging online course on human trafficking for employees.
An interactive and engaging online course on display screen equipment (DSE) for employees.
An interactive and engaging online course on customer service knowledge and attitudes for employees.
An interactive and engaging online course on driving at work for employees.
An interactive and engaging online course on exploring needs for employees.
An interactive and engaging online course on goals & guidelines for high performance.
An interactive and engaging online course on modern slavery for employees.
Teams go through recognisable stages of growth and your job, as a team leader, is to identify its current stage and move it as smoothly as possible to the next stage.
An interactive and engaging online course on improving group dynamics for employees.
A set of interactive and engaging online courses which look at preventing bribery in business for employees.
An interactive and engaging online course on preventing money laundering for employees.
An interactive and engaging online course on safeguarding adults for employees.
An interactive and engaging online course on coaching skills for managers and team leaders.
An interactive and engaging online course on preparing to lead a meeting for employees.
An interactive and engaging online course on resolving meeting challenges.
An interactive and engaging online course on using the GROW model to coach 1.
An interactive and engaging online course on using the GROW model to coach 2.
An interactive and engaging online course on decision making: options to implementation for employees.
An interactive and engaging online course on managing challenging behaviours for employees.
An interactive and engaging online course on managing conflict for employees.
An interactive and engaging online course on solving problems: definition to options.
An interactive and engaging online course on thinking creatively for employees.
An interactive and engaging online course on communicating performance expectations for employees.
Being able to guide your people to achieve high performance and outstanding results differentiates good and exceptional managers.
An interactive and engaging online course on monitoring performance for employees.
An interactive and engaging online course on performance outcomes that motivate for employees.
An interactive and engaging online course on setting performance expectations.
An interactive and engaging online course on ‘why manage performance’.
An interactive and engaging online course on conducting a performance review for employees.
An interactive and engaging online course on evaluating performance for employees.
An interactive and engaging online course on making presentations powerful for employees.
An interactive and engaging online course on performance improvement strategies for employees.
An interactive and engaging online course on preparing for a formal review for employees.
An interactive and engaging online course on solving performance problems.
Maintaining a professional, calm approach when faced with angry customers can be challenging. Learners will find out how to defuse anger as you go through the process of resolving the issue, and how to achieve an adult-to-adult, problem-solving approach in the face of emotion.
Persuade, negotiate, communicate and manage better with effective influencing skills.
An interactive and engaging online course on influencing to win/win for employees.
An interactive and engaging online course on using words and voice effectively.
Avoid the pitfalls of too many slides and too much text! Make sure you keep your audience engaged by using visual support materials effectively and create visuals that enhance your message.
An interactive and engaging online course on handling questions for employees.
The leap from team member to team leader is probably the most exciting and demanding time in your business career. It takes a lot of insight and commitment to make the transition successfully.
An interactive and engaging online course on planning a powerful presentation for employees.
An interactive and engaging online course on stage presence for employees.
An interactive and engaging online course on asbestos awareness for employees.
Research shows that a team that has a strong foundation of trust between its members and in their leader is more agile, more productive, more creative, more innovative, and more fun to work in.
An interactive and engaging online course on first aid for employees.
An interactive and engaging online course on infection control for employees.
An interactive and engaging online course on influencing in meetings for employees.
An interactive and engaging online course on leading a meeting for employees.
An interactive and engaging online course on rehearsing for your presentations for employees.
An interactive and engaging online course on bringing presentations alive for employees.
An interactive and engaging online course on display screen equipment (DSE) for employees.
An interactive and engaging online course on information security for employees.
Successful leaders are successful coaches. Coaching is an essential skill to develop and is its own reward.
An interactive and engaging online course on legionella awareness for employees.
An interactive and engaging online course on risks and responsibilities for employees.
An interactive and engaging online course on working at height for employees.
An interactive and engaging online course on customer service essentials for employees.
An interactive and engaging online course on fire safety for employees.
An interactive and engaging online course on food safety level 2 for employees who work in catering.
An interactive and engaging online course on health and safety in the office for employees.
An interactive and engaging online course on manual handling for employees.
An interactive and engaging online course on safeguarding children for employees.
An interactive and engaging online course on driving at work – economical driving for employees.
An interactive and engaging online course on handling complaints for employees.
An interactive and engaging online course on influencing teams.
An interactive and engaging online course on matching needs for employees.
An interactive and engaging online course on stress in the workplace for employees.
An interactive and engaging online course on first contact for employees.
An interactive and engaging online course on GDPR for businesses with customers in the UK and EU.
An interactive and engaging online course on Personal Protective Equipment for employees.
An interactive and engaging online course on satisfying challenging customers for employees.
An interactive and engaging online course on electrical safety for employees.
An interactive and engaging online course on environmental awareness for employees.
An interactive and engaging online course on managing risk for employees.
An interactive and engaging online slips and trips training course for employees.
An interactive and engaging unconscious bias course for managers.
An interactive and engaging online course on bullying and harassment for employees.
Progressively develop all the skills learners need to become effective workplace coaches.
An interactive and engaging online course on discipline and grievance for employees.
An interactive and engaging online course on noise awareness for employees.
An interactive and engaging online course on PCI DSS for employees.
The performance management pathway contains a series of interactive and engaging online courses.
An interactive and engaging online course on right to work for employees. This course has been updated to include new legislative changes due to Brexit.
An interactive and engaging online course on the Criminal Finances Act for employees.
The customer service pathway contains a series of interactive and engaging online courses for employees.
The leadership pathway contains a series of interactive and engaging online courses for employees.
The meetings pathway contains a series of interactive and engaging online courses for employees.
An interactive and engaging online course on suspicious packages for employees.
An interactive and engaging online course on competition law for employees.
An interactive and engaging online course on freedom of information act for employees.
An interactive and engaging online course on international fraud bribery and corruption for employees.
An interactive and engaging online course on new and expectant mothers for employees.
An interactive and engaging mental health awareness course for managers.
An interactive and engaging online course on whistleblowing for employees.
An interactive and engaging series of online courses in this improving presentation pathway.
An interactive and engaging online course on supporting postgraduate mental health.
An interactive and engaging unconscious bias course for employees.
An interactive and engaging online course on GDPR for non EU businesses.
An interactive and engaging online course on lone working and the responsibilities of the Managers who supervise them.
An interactive and engaging online course on moving and handling people for employees.
An interactive and engaging mental health awareness course for employees.
An interactive and engaging online course on powerful message and structure for employees.
The decision making pathway contains a series of interactive and engaging online courses for employees to be completed together or individually.
An interactive and engaging online course on effective delegation for employees.
An interactive and engaging online course on food safety level 2 for employees involved in the food manufacturing industry.
An interactive and engaging online course on lone working for employees.
An interactive and engaging online course on managing remote teams for managers.
Interactive and engaging time management and prioritisation training to maximise efficiency of your employees.
Find out about allergens and some important considerations for avoiding cross-contamination in the workplace.
An interactive and engaging online course on Drugs and Alcohol Misuse.
Emotional intelligence is a skill that can be learned and will improve how we interact with others. Often, we react without taking the time to recognise and respond to our circumstances in the most appropriate way. This can mean missing opportunities and misunderstanding or misinterpreting the actions of others.
Explore how to reduce the chances of spreading COVID-19 within an office, manufacturing or retail environment.
Physical security means keeping an organisation, its employees and its customers’ information safe. This course reminds learners how to maintain a secure workplace and protect business information and personal data.
A shift towards remote working has been a growing trend with many adjusting how they work to help achieve a greater work/life balance.
Hazard Analysis Critical Control Plan (HACCP) has been widely adopted and a key part of food safety law within the European Union, the USA and many other countries.
Help learners get the best out of their devices with shortcuts and accessibility features, and teach them the basics of communication platforms.
An interactive and engaging online course on UK GDPR (updated for Brexit).
Hybrid working is here to stay and is now popular in many companies, with many people doing a mixture of working from home and going into the office. Research shows that most people welcome this change from regular travel to and working in an office.
IR35 tax rules will be introduced in April 2021, requiring most organisations in the UK to consider the employment status of the contractors they use.
Practising mindfulness can help your employees stay composed and give them the best chance of overcoming challenges. The simple techniques and exercises covered in the courses can keep your team focused on what is important, help them feel more resilient, and protect them from burnout.
Learners will find out how to use social media appropriately and become aware of the implications of inappropriate social media use.
Change is generally challenging for people – we like what we consider to be familiar and safe. There is a wariness about doing something new or in a different way. It can be disruptive and cause anxiety among those affected.
Cyber security and phishing are increasingly hot topics in the workplace. With more employees working from home than ever before, it is crucial for everyone to understand and take responsibility for their own cyber security.
Equity, diversity and inclusion are evolving subjects that can feel tricky to navigate.
Historically, menopause has been a largely undiscussed topic due to a variety of social and cultural stigmas. However, as organisations have begun to encourage more open and supportive working cultures, it is fast becoming a topic of interest, with people keen to learn about this key stage in life.
How to utilise search engines more effectively, and how to distinguish reliable sources of information from unreliable sites.
Make learners aware of the safest ways to carry out online transactions, show them how to identify viruses, malware and phishing scams, and what to do if they are hacked.
An interactive and engaging online course on COSHH for employees.
