Unconscious Bias For Managers

How it works

This online training course will help you recognise bias, avoid discrimination and support a culture of diversity in the workplace.

The course is available in two versions: one for managers, which deals with bias in recruitment and leadership, and another for all staff, which focuses on bias in customer service.

Unconscious bias for managers is designed to help managers recognise when unconscious bias affects their decisions or behaviour. It provides practical tips to challenge and counteract those biases, and looks at the way implicit bias can affect issues such as recruitment, performance management, promotion and team dynamics.

Both courses incorporate thought-provoking and challenging activities to highlight the impact of bias, video scenarios that bring the material to life, and simple steps to help learners identify, challenge and counteract their own biases.

A female tutor guides the learner through the course, encouraging full participation to ensure they get the maximum benefit from the training.