Off-the-shelf Course list

Business Skills
Time Management Sustainability and the Planet (Microlearning)Sustainability and Profit (Microlearning)Sustainability and People (Microlearning)Sustainability and Climate Change Strategies for Planning and Prioritisation (Microlearning)Remote Working Recruiting and Interviewing Managing Remote Teams: Communication and Culture (Microlearning)Managing Remote Teams: Cohesion and Connection (Microlearning)Managing Remote Teams Inclusive Recruiting (Microlearning)Hybrid Working for Managers Hybrid Working How to Use AI Responsibly (Microlearning)Having Difficult Conversations Getting Onboarding Right (Microlearning)Energy Saving at Work Effective Interviewing (Microlearning)Effective Delegation Cultural Awareness in Practice Cultural Awareness at Work An Introduction to Time Management (Microlearning)Achieving Objectives and Delivering Results (Microlearning)
Coaching
Using the GROW Model to Coach 2 Using the GROW Model to Coach 1 Leader as Coach Coaching Skills
Compliance
Whistleblowing What Is Bullying and Harassment? (Microlearning)What Are Disciplinaries and Grievances? (Microlearning)Understanding Microaggressions Unconscious Bias for Managers Unconscious Bias The EU and UK GDPRs Taking Action Against Radicalisation at Work (Microlearning)Speaking Up (Microlearning)Sexual Harassment Awareness (Microlearning)Setting Strong Passwords (Microlearning)Safeguarding Children Safeguarding Adults Right to Work Recognising Unconscious Biases (Microlearning)Recognising Radicalisation (Microlearning)Preventing Substance Misuse in the Workplace (Microlearning)Preventing Sexual Harassment for Managers Preventing Radicalisation Preventing Money Laundering (Essentials)Preventing Money Laundering Preventing Bribery in Business (Overseas)Preventing Bribery in Business (Managers)Preventing Bribery in Business (Managers’ Responsibilities)Preventing Bribery in Business (Essentials)Preventing Bribery in Business Physical Security Phishing (Microlearning)PCI DSS (Front Line)PCI DSS (Back Office)Payment Card Industry Data Security Standards (PCI DSS)Neurodiversity at Work Modern Slavery Martyn’s Law for Venues Martyn’s Law for Retail Managing Microbehaviours (Microlearning)Managing Biases in Decision-Making (Microlearning)Managing and Leading Neurodivergent Colleagues IR35 – Off Payroll Working Introduction to Drug Misuse (Microlearning)Introduction to Alcohol Misuse (Microlearning)International Fraud, Bribery and Corruption Information Security Inclusive Management (Microlearning)How Do Grievances Work? (Microlearning)How Do Disciplinaries Work? (Microlearning)Gender Awareness at Work GDPR Essentials GDPR (UK)Freedom of Information Act Essential Digital Skills – Social Media Awareness Essential Digital Skills – Secure Online Transactions Essential Digital Skills – Online Searching Essential Digital Skills – Digital Communication Equity, Diversity and Inclusion for Managers Equity, Diversity and Inclusion Equity and Diversity (Microlearning)Embracing Disability in the Workplace Drug and Alcohol Misuse Discipline and Grievance Disability: Working Inclusively Disability Awareness Dignity at Work (Microlearning)Cyberbullying (Microlearning)Cyber Security in the Workplace (Microlearning)Cyber Security and Phishing Criminal Finances Act Conflict of Interest Competition Law (EU)Competition Law Code of Conduct Challenging Diversity Assumptions (Microlearning)Bullying and Harassment
Customer Service
Satisfying Challenging Customers Matching Needs Handling Complaints First Contact Exploring Needs Customer Service Knowledge and Attitude Customer Service Essentials Angry Customers
Finance
Operational Resilience in Finance Mortgage Credit Directive Fighting Fraud in Finance Consumer Duty
Health & Safety
Workstation Health and Safety (Microlearning)Working at Height What Is Mental Health? (Microlearning)What Are Allergens? (Retail) (Microlearning)What Are Allergens? (Manufacturing) (Microlearning)Wellbeing Essentials for New and Expectant Parents (Microlearning)Using Mobile Devices Safely (Microlearning)Understanding Health, Safety and the Law for New and Expectant Parents (Microlearning)Understanding HACCP The HACCP Plan (Microlearning)Taking Charge of Stress (Microlearning)Suspicious Packages Supporting Postgraduate Mental Health For Supervisors Supporting New and Expectant Parents: A Guide for Managers (Microlearning)Stress at Work Slips and Trips Risks and Responsibilities Recognising Stress at Work (Microlearning)Preparing to Move or Handle Someone (Microlearning)Positive Mental Health at Work for Managers Positive Mental Health at Work Personal Protective Equipment Noise Awareness New and Expectant Parents Navigating Your Return to Work Following Maternity Leave (Microlearning)Moving and Handling People Mental Health Conditions (Microlearning)Manual Handling Managing Risk Looking After Our Mental Health (Microlearning)Lone Working – Managers Lone Working – Employees Legionella Awareness Introduction to HACCP (Microlearning)Infection Control – Coronavirus Essentials Infection Control Health and Safety in the Office Handling and Lifting With Care (Microlearning)Handling Aggression and Violence Food Safety Matters – Manufacturing (Microlearning)Food Safety Matters – Catering (Microlearning)Food Safety Hygiene – Manufacturing (Microlearning)Food Safety Hazards – Catering (Microlearning)Food Safety – Manufacturing Food Safety – Catering Food Contamination – Manufacturing (Microlearning)Food Contamination – Catering (Microlearning)First Aid Fire Safety Environmental Awareness Electrical Safety Driving Safely Driving in Adverse Conditions (Microlearning)Driving Economically Driver and Vehicle Readiness (Microlearning)Display Screen Equipment (DSE)Control of Substances Hazardous to Health (COSHH)Cleaning and Disinfection in Food Manufacturing (Microlearning)Cleaning and Disinfection in Food Catering (Microlearning)Avoiding Accidents (Microlearning)Asbestos Awareness Allergen Management (Retail) (Microlearning)Allergen Management (Manufacturing) (Microlearning)Allergen Awareness in Retail Allergen Awareness in Manufacturing
Influencing
Influencing to Win-Win Influencing Teams Influencing in Meetings Emotional Intelligence Communicating to Influence Assertiveness for Managers Assertiveness at Work
Leadership
Leadership Styles and Qualities Improving Group Dynamics Growing Your Team to High Performance Goals and Guidelines for High Performance Developing Team Trust and Culture Change Management: Dealing With Change (Microlearning)Change Management: Change Leadership
Performance Management
Why Manage Performance Solving Performance Problems Setting Performance Expectations Preparing for a Formal Review Performance Outcomes That Motivate Performance Improvement Strategies Monitoring Performance Giving and Receiving Feedback Evaluating Performance Conducting a Performance Review Communicating Performance Expectations
Presentations
Using Words and Voice Effectively Stage Presence Rehearsing for Your Presentation Powerful Message and Structure Planning a Powerful Presentation Making Presentations Powerful Handling Questions Creating Powerful Support Materials Bringing Presentations to Life
Team Dynamics
Thinking Creatively The Decision-Making Process (Microlearning)Solving Problems: Definition to Options Resolving Meeting Challenges Preparing to Lead a Meeting Managing Conflict Managing Challenging Behaviours Leading a Meeting Decision-Making and Implementation (Microlearning)Decision-Making: Options to Implementation
Wellbeing
Your Wellbeing (Microlearning)Wellbeing Psychological Safety Mindfulness and You (Microlearning)Mindfulness Menopause Awareness Financial Wellbeing (Microlearning)Feeling Resilient (Microlearning)Avoiding Burnout (Microlearning)

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| Resources | Off-the-shelf Course list

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