Retail and consumer services

Ensure compliance and empower your retail employees

Simplify compliance and focus on potential

Get your employees in front of customers faster when you simplify compliance with Kallidus.

Your people are in your stores and so are we

Kallidus delivers the same outstanding learning to executives, store managers, seasonal staff and contractors wherever they are.

Developing field workers for future roles

Knowing how to motivate your field workers is a critical skill that can lead to the development of your company’s future leaders.

See how we help retail and consumer services businesses like yours

Take a look at some of our retail customer stories

Making a commercial case for learning & development

David Lloyd logo in colour

Improving L&D opportunities during a rapid growth phase

Prove compliance with accurate reports
so you can serve more customers

Collect data across stores or regions with confidence and reliability with Kallidus reporting

Simplify compliance with robust reporting from Kallidus

Inspire managers to develop their people and boost business outcomes

Provide managers with tools and templates to support and develop their people

Courses specifically for the retail industry

Take a look at the Kallidus Off-the-shelf courses for the retail industry

Customer Service Essentials

An interactive and engaging online course on customer service essentials for employees.

Angry Customers

Maintaining a professional, calm approach when faced with angry customers can be challenging. Learners will find out how to defuse anger as you go through...

Satisfying Challenging Customers

An interactive and engaging online course on satisfying challenging customers for employees.

Challenging Diversity Assumptions

The course equips individuals with practical tools and skills to navigate conversations and situations where diversity assumptions may arise.

Why choose Kallidus?

Kallidus makes learning and development easy so employees, managers, and L&D teams can deliver growth for your business.

Gordon
Controls Engineer

  • Easy to use, accessible user interface
  • Know what courses you need to do and enjoy doing them
  • Discover engaging e-learning content for personal development

Heather
L&D Leader

  • Automate L&D reporting with compliance, performance, and engagement data
  • Drive learner engagement with self-enrolment, notifications, manager nudges, etc.
  • Proven implementation and customer success teams

Clare
Team Manager

  • Link employee learning to team and company goals
  • Flexible review forms to empower managers during 1-2-1s and performance check-ins
  • Uncover training and skills development to bring the best out of your people

FAQs about how Kallidus can help your retail company

Can you provide visibility of learning across all stores or region?

Core reports can be filtered to show specific information. They can then be scheduled to remove any manual time associated with running and sharing this information with key stakeholders.

Can managers get reports on demand without L&D or HR teams needing to do it for them?

Yes, the manager dashboard provides this visibility allowing managers to take more ownership – removing admin for central L&D teams. The likes of Wilko, Dobbies, and Morrisons leverage this to support store managers.

How easy is the admin side to use?

Kallidus solutions are built with ease of use in mind, we realise not everyone is tech-savvy. It’s one of the many reasons our users love us so much.

Can users get access to their learning without an email address?

Yes, you can use any unique identifier in place of email. Such as, name, employee ID or payroll number.

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